Administrative & Clerical Officer (Band 3)

WE ARE HIRING: Administrative & Clerical Officer (Band 3)

 

Location: Ulster Hospital

 

Hours: Full-Time, 37.5 hours per week (Monday – Friday, 9:00 AM – 5:00 PM)

 

Pay Scale: Band 3 £12.75 per hour

 

We are recruiting an Administrative & Clerical Officer to join our Partial Booking Office team at Ulster Hospital. This role provides essential administrative support, schedules patient appointments, and handles daily patient and clinical queries.  

 

Key Responsibilities:

 

Schedule patient appointments and admissions following priority order and access protocols.  Input and extract patient data using electronic systems such as Epic, PAS, and Patient Centre. 

 

 Scan, upload, and maintain electronic patient records and filing systems.

 

 Process incoming emails, manage electronic diaries, and handle general office tasks.  

 

Communicate effectively with patients, hospital departments, nursing staff, and GP practices.  

 

Essential Shortlisting Criteria:

Option A: 4 GCSEs at Grades A–C (including English Language) plus 1 year of administrative/clerical experience. 

 

 Option B: NVQ Level 2 in Administration plus 1 year of administrative/clerical experience.  

 

Option C: 2 years of administrative/clerical experience.  AND: Minimum 1 year of word processing experience.  AND: Experience using Microsoft Word, Excel, and Outlook. 

 

 Desirable: 

Experience using computerised databases.