Residential Bank Support Worker – Enniskillen

Residential Bank Support Worker – Children’s Charity

Location: Enniskillen, County Fermanagh
Pay: £13.52 per hour
Job type: Temporary / Bank
Hours: Flexible shifts within a 24/7 service, based on your agreed availability

TCR Staffing Solutions is recruiting Residential Bank Support Workers on behalf of our client, a leading children’s charity in Northern Ireland. Our client provides practical and emotional support to children, young people and families, making sure their voices are heard and helping them build independence and achieve positive outcomes. As a bank worker, you will provide cover according to service needs and your agreed availability.

Your role
You will work independently and as part of a team to deliver flexible, high-quality, person-centred support. You will build trusting professional relationships and help young people access safe, stimulating activities within the service and the wider community.

Key responsibilities

• Provide emotional, social and practical support to young people, including those experiencing emotional and behavioural difficulties.
• Follow individual care plans, assessed needs and safeguarding procedures.
• Encourage young people to express their views and take part in decisions about their care.
• Support daily living skills, including cooking, laundry, shopping and keeping a safe living environment.
• Complete routine household duties to support the smooth running of the service.
• Help young people build positive relationships and access community activities and services.
• Contribute to the development, review and evaluation of care and support plans.
• Attend handovers, service-planning meetings and other relevant meetings.
• Recognise and escalate concerns needing specialist or management support.
• Keep accurate, timely and confidential records on paper and electronic systems.
• Follow health and safety procedures and maintain appropriate professional boundaries.
• Maintain professional registration and report anything that may affect it.

Essential criteria

• At least 12 months’ experience working with young people aged 16–25.
• Experience in a multi-agency social care, early years or health environment, applying safeguarding procedures.
• Current NISCC registration.
• Good communication skills and a caring, sensitive approach.
• Able to write clear notes and keep accurate records.
• Able to manage difficult situations within the remit of the role and seek support appropriately.
• Able to plan and organise work following direction.
• Confident using Microsoft Office.
• Understanding of workplace health and safety, and willing to complete relevant training.
• Available to work agreed shifts in a service operating 24 hours a day, seven days a week.
• A valid driving licence, access to a car and willingness to get business-use insurance.
• Visa sponsorship is not available for this role.

How to apply
Email your CV to careers@totalcarerecruitment.com or call 028 3886 8133. You can also apply through Indeed.