Website Total Care Recruitment
Locations: Dungannon
Job type: Full Time, Permanent
Pay: £25,394.88 per year
NO SPONSORSHIP AVAILABLE
Salary: £25,394.88 per annum
Contract: Permanent
Hours: 35 hours per week – varied shifts
We are currently recruiting for a Support Worker to join our client’s team.
This is an excellent opportunity for a compassionate and motivated individual who is passionate about supporting people experiencing homelessness and helping individuals develop the skills and confidence needed to move towards greater independence.
Employee Benefits
Our client offers a comprehensive benefits package, including:
• Enhanced annual leave – 35 days per year, increasing with length of service
• Paid sick leave
• Company maternity and paternity pay
• Contributory pension scheme
• Health Cash Back & Rewards Plan
• Christmas Savers Club
• Blue Light discount card
• Excellent learning, training and development opportunities
About the Service
Castlehill is an innovative service providing temporary accommodation across 22 self-contained flats, including six designed for shared living.
The service supports individuals with complex needs, which may include homelessness, mental health challenges and substance use. Residents are provided with a stable and secure environment where they can begin rebuilding their lives.
The team provides tailored, low-to-medium intensity support, helping residents develop essential life skills, maintain their tenancy, improve their wellbeing and work towards sustainable, long-term housing.
The Role
As a Support Worker, you will work as part of a multidisciplinary team, using a holistic approach to support service users.
The service operates using a housing-led, low-threshold and harm-reduction approach, providing individuals with appropriate support and advice while encouraging them to manage their own lives and work towards their personal goals.
Your responsibilities will include:
• Acting as a first point of contact for service users, agencies, contractors and visitors, ensuring a warm, professional and welcoming environment
• Supporting service users with their practical day-to-day needs, including meal preparation, laundry and maintaining their living space where required
• Maintaining accurate and up-to-date service user records
• Providing colleagues with timely and accurate information relating to service users
• Assisting case workers in delivering support plans and safety and wellbeing management plans
• Supporting service users with activities that help them achieve personal goals, including financial, creative, educational and communication-based activities
• Completing and recording health, wellbeing and building checks in line with procedures
• Identifying and reporting building defects in accordance with health and safety requirements
• Ensuring appropriate health and safety standards are maintained throughout the service
• Undertaking cleaning duties as required and in accordance with health and safety practices
• Completing project administration, including petty cash, statistics, invoices, record keeping, service user files and incident/accident reporting
• Maintaining awareness of IT and cyber security risks and following relevant IT security policies
• Participating in handovers, team meetings and required training
• Supporting colleagues and contributing positively to the wider team
• Maintaining a professional approach and consistently delivering a high standard of support
Essential Criteria
Applicants should have:
• A minimum of 3 GCSEs at grades A–C, including Maths and English, or equivalent qualifications
• At least 1 year of relevant paid work experience OR 2 years of relevant volunteering experience
• Good working knowledge of risk assessment and risk management processes
• Good IT skills, including experience using systems to record client information
• Strong written and verbal communication skills
• The ability to compile and present accurate written and electronic reports
• An understanding of homelessness and the issues that can contribute to homelessness
• An understanding of the support that can be provided within homelessness services to promote positive outcomes and greater independence
• Knowledge of statutory and voluntary sector resources available to individuals experiencing, or at risk of, homelessness
• An understanding of the importance of maintaining health and safety standards in the day-to-day delivery of services
• Knowledge of relevant statutory and voluntary agencies and the ability to liaise and network effectively with relevant organisations
• A willingness to work in accordance with our client’s vision, mission, values and professional standards
AccessNI
This position is subject to an Enhanced AccessNI check.
Having a criminal record will not necessarily prevent an applicant from being considered for the position. This will depend on the nature of the role and the circumstances and background of any offences or other information contained within a disclosure certificate.
NISCC Registration
This position is subject to NISCC registration. If the successful candidate does not currently hold valid registration, this must be completed within the probationary period.
Equal Opportunities
Our client is committed to creating a diverse and inclusive working environment and promoting equality of opportunity and treatment for all employees.
Applications are welcomed from individuals aged 18 and over from a diverse range of backgrounds.
Apply today to join a supportive service where you can make a meaningful difference in the lives of people experiencing homelessness and help individuals work towards greater independence and stability.
Job Type: Permanent
Experience:
• Relevant: 1 year (required)
Work Location: In person
To apply for this job email your details to keri@totalcarerecruitment.com