Mental Health Support Worker

Mental Health Support Worker (Housing Support)
Location: Kilkeel (Magheramurphy)
Contract: Fixed Term- Until end of May

Role Overview
This role supports individuals experiencing mental health issues to live independently and improve their wellbeing, using a recovery-focused approach. You will help service users maintain tenancy, reduce isolation, and engage in their community while promoting both mental and physical health.

Key Responsibilities

Service User Support

• Deliver person-centred, recovery-focused support plans
• Support independent living skills (e.g. cooking, budgeting, daily living)
• Promote mental and physical wellbeing, including healthy lifestyle activities
• Work with multidisciplinary teams and external agencies
• Support individuals, carers, and families where appropriate
• Assist with activities, community integration, and reducing social isolation
• Provide personal care where required

Safeguarding & Risk Management

• Identify, assess, and manage risks to service users and others
• Safeguard individuals and maintain professional boundaries
• Support safe medication management where required

Administration & Compliance

• Maintain accurate records, reports, and client documentation
• Ensure GDPR compliance and confidentiality
• Follow all organisational policies, health & safety, and regulatory standards

Team Contribution

• Work collaboratively, contributing to team development and mentoring
• Participate in training, supervision, and continuous development
• Promote the services values (passion, respect, empathy, openness)

Service Delivery & Improvement

• Support service development and continuous improvement
• Assist with financial monitoring and resource management
• Contribute to fundraising and organisational initiatives where required

Requirements

• Experience supporting individuals with mental health needs
• Strong communication, teamwork, and organisational skills
• Understanding of recovery models, safeguarding, and risk management
• Ability to work flexible shifts (including weekends, nights, and lone working)

Additional Information

• Shift-based role (may include waking/sleep-in nights)
• Flexibility to work across services if required